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PlaySmart Centres are your go-to places for facts, tools and advice about gambling. Are you a high-risk gambler? Is your spending leading to a gambling problem? Calculate the cost of your gambling with our Cost2Play Calculator. This website uses cookies. Privacy Policy. Safer Play.

What Is Safer Gambling? Learn the low-risk strategies that can help keep gambling safe and fun. Take a Safer Approach to Gambling Gambling too often or playing for the wrong reasons, can lead to experiencing gambling harms. Tips to Keep Your Gambling Safe. Gaming and Gambling Learn about the risk factors of video and online social casino gaming.

Tips on How to Game Safer. Sports and Gambling Sports betting is a form of gambling and as with all forms of gambling, it is essential to take precautions to avoid harm. Learn more about the various forms of sports betting.

West Virginia offers a voluntary self-exclusion program that allows individuals to exclude themselves from all licensed gambling establishments within the state. The Lottery Commission oversees this program to ensure its effectiveness and accessibility. The West Virginia Lottery Commission provides information about the state's Problem Gamblers Help Network, a resource that offers support and assistance to individuals struggling with gambling-related problems.

If you are concerned about problems caused by your gambling, support and treatment is available: Contact Problem Gamblers Help Network of WV Helpline on In the UK, the primary authority responsible for promoting safer gambling and regulating the gambling industry is the Gambling Commission.

The Gambling Commission is an independent public body established under the Gambling Act Its main objective is to ensure that gambling is conducted fairly, openly, and responsibly to protect the interests of consumers and the public.

The Commission sets and enforces codes of practice and industry standards related to responsible gambling. These standards cover areas such as advertising, marketing, age verification, customer interactions, and measures to prevent underage gambling. The Gambling Commission works with other organizations and stakeholders to develop and implement the National Strategy to Reduce Gambling Harms.

This strategy aims to prevent and minimize the negative impacts of gambling, raise awareness, and provide support for individuals affected by problem gambling. The Commission conducts or commissions research on gambling behavior, prevalence of problem gambling, and the effectiveness of responsible gambling measures.

This research informs their regulatory decisions and the development of evidence-based policies. The Commission oversees the GamStop self-exclusion scheme, which allows individuals to exclude themselves from all UK-licensed gambling websites for a chosen period, and actively promotes responsible gambling through public awareness campaigns, educational resources, and collaboration with organizations that support individuals affected by problem gambling.

If you are concerned about problems caused by your gambling, support and treatment is available: Contact the National Gambling Helpline on UK. GamCare operate the National Gambling Helpline and offer confidential information, advice and support for anyone harmed by gambling in Great Britain. The Helpline is open 24 hours every day on Freephone , via Live Chat or WhatsApp Chat mobile only.

GamCare also offers a moderated online forum and daily online group chatrooms to enable those affected by gambling harms to connect with others in similar situations, share their experience and support one another. BeGambleAware BeGambleAware provides information, advice and directs people to support to help keep people safe from gambling harms.

Website: www. The National Gambling Treatment Service The National Gambling Treatment Service is a network of organisations working together to provide confidential treatment and support for anyone experiencing gambling-related harms, free to access across England, Scotland and Wales.

Gambling Therapy Gambling Therapy are a global online support service, offering advice in multiple languages for people who have been adversely affected by gambling.

In Ireland, the main body responsible for promoting safer gambling and regulating the gambling industry is the Irish Government's Department of Justice , with the oversight of the Irish Revenue Commissioners. The Department of Justice is responsible for developing and implementing gambling policy, while the Revenue Commissioners are tasked with licensing and regulating gambling operators.

Here's what these authorities do to promote safer gambling in Ireland: The Department of Justice, together with the Revenue Commissioners, sets and enforces codes of practice and industry standards related to responsible gambling. These standards cover areas such as advertising, age verification, and measures to prevent problem gambling.

The Department of Health, through the Health Service Executive HSE , provides support and treatment for individuals affected by problem gambling.

The HSE offers counseling and helplines to assist those in need. Relevant government departments may conduct or commission research on gambling behavior, problem gambling prevalence, and the effectiveness of responsible gambling initiatives.

This research helps inform the development of policies and programs. The Irish Government collaborates with various organizations to run public awareness campaigns about responsible gambling and the potential risks of gambling-related harm.

These campaigns aim to educate the public and raise awareness of available support services. It's important to note that the regulation of gambling in Ireland may involve collaboration among various government departments and agencies, each with specific responsibilities.

If you are concerned about problems caused by your gambling, support and treatment is available: Contact the National Helpline on or visit gamblingcare. Responsible gambling in Canada is a comprehensive approach taken by various provincial and territorial governments to promote safe and controlled gambling activities while minimizing the potential harms associated with gambling.

Each province and territory in Canada has its own regulatory body responsible for overseeing and implementing responsible gambling measures within its jurisdiction. Each province typically operates a problem gambling helpline that provides confidential support and resources for individuals struggling with gambling-related issues.

If you are concerned about problems caused by your gambling, support and treatment is available: Visit responsiblegambling. org where you can find a toll-free gambling help phoneline for your province.

Responsible gambling in Ontario is overseen and promoted by iGaming Ontario iGO and the Alcohol and Gaming Commission of Ontario AGCO. Both organizations work together to ensure that gambling activities within the province are conducted in a safe and responsible manner while providing support to individuals who may be experiencing gambling-related issues.

If you feel you might have a gambling problem, and want to seek further advice or counselling, you can visit these web sites:. Eligible iGames conducted and managed by iGO are only available to those physically present in the Province of Ontario.

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What Tools Can I Use to Gamble Responsibly? Deposit Limits Timeout Self-Exclusion What can you do to help yourself?

We explain some of the terms and definitions used in safer gambling here. Gambling businesses are required as part of their licensing conditions to interact with customers at risk of or experiencing harm from gambling.

Customer interactions can be proactive or reactive in nature:. According to the Royal College of Psychiatrists, problem gamblers are more likely than others to suffer from low self-esteem, develop stress-related disorders, to become anxious, have poor sleep and appetite, to develop a substance misuse problem and to suffer from depression.

Research has also shown a strong link between gambling problems and thoughts of suicide — more than double the amount of people affected by gambling problems say that they have considered taking their own life compared to those who are not affected by gambling.

Find out more about gambling impacts. If someone you know gambles with a specific business, you can try contacting that business to raise your concerns. Assured businesses will have a policy in place to respond to your concerns.

Find out how you can stay safe when gambling. Get help, advice and information on how to use tools that manage your gambling activity. Our guides offer help and information to keep yourself safe when gambling and how to get help if you need it.

View guides to stay safe when gambling. Advice and guides to protect young people from gambling activity and harms. View guides to protect young people. If you or someone you know is struggling with gambling-related problems, contact the National Gambling Helpline. Free of charge, 24 hours a day, 7 days a week.

As a regulator, our job is to ensure that gambling businesses follow the rules when promoting gambling products and interacting with customers. We also work with other regulators, charities and organisations to understand gambling habits and trends, promote safer gambling practices, and ensure that gambling is safe.

Find out more about our approach to regulation and support in the following pages. Find out what action we can take against businesses that do not follow the rules.

We work with a number of organisations to understand and promote safer gambling. Find out about the research we carry out to understand gambling habits and trends. Advisory Board for Safer Gambling ABSG provide independent advice with the aim of achieving a Great Britain free from the consequences of gambling-related harms.

National Strategy to Reduce Gambling Harms The aim of the National Strategy is to move faster and go further to reduce gambling harms. GREO Gambling Research Exchange supports the National Strategy to Reduce Gambling Harms.

The Founder of Betknowmore UK, Frankie Graham, lived with gambling harms from teenage to adult years, prior to successful recovery. Driven by that personal experience and a belief that gambling treatment and training services should embrace learning from 'experts by experience', Betknowmore UK was established in Since launching its first community support hub in , Betknowmore UK has developed expertise on collaborating and working with local communities and their support networks.

This allows an on-going understanding of the impact of gambling-related harm on a personal, community and societal level. Get started today. Functional cookies to view the content.

Developed by global specialists A purposeful collaboration between YGAM, Betknowmore and the Responsible Gambling Council. Understanding customer vulnerability in a gambling environment. Understanding gambling-related harms 2-part programme.

Enhanced skills for customer interaction 2-part programme. U nderstanding customer vulnerability in a gambling environment The aim of this programme is to raise learner awareness of customer vulnerability, in order to support your organisation's own Safer Gambling initiatives. By the end of the workshop learners will be able to: define the term 'vulnerability' describe the purpose and importance of social responsibility understand what is meant by 'customer vulnerability' identify potentially vulnerable groups understand and describe the factors that can trigger vulnerability identify types of vulnerability.

Understanding gambling-related harms 2-part programme} This 2 part programme explores Gambling Related Harms within the context of the individuals, families and communities in Part A. By the end of the workshop learners will be able to: describe gambling addiction theory describe the different types of GRH define the term Gambling Related Harm GRH identify the three interplays that cause a loss of gambling control identify the factors that can change a customers relationship to gambling identify the factors that can make someone vulnerable to GRH's, and how this relates to customer profiling identify the GRH impact on Joe and his family describe how these interplays can trigger vulnerability.

Understanding safeguarding and managing welfare This 2 part programme is designed to give learners the information and confidence to identify safeguarding and welfare issues, exploring legal responsibilities within the gambling industry. Part B: Managing welfare issues relevant to gambling is designed to help learners become more aware what can make gamblers vulnerable, recognising when someone is at risk of gambling-related harms and supporting learners in being able to make an appropriate intervention By the end of the 2-part programme learners will be able to: describe what is meant by safeguarding and welfare in a gambling context show familiarity with important laws governing safeguarding and welfare in gambling understand the key steps in recognising and responding appropriately to causes for concern describe what steps should be taken where immediate harm is evident explain how vulnerability and duty of care are defined in the gambling sector.

Enhanced skills for customer interaction 2-part programme Great communication skills are key to ensuring that our customer are safe. By the end of the 2 part programme learners will be able to: explain what enhanced skills for customer liaison are describe customer interactions where enhanced skills could be applied identify examples of enhanced skills for customer interactions explain the benefits of using enhanced skills in a customer interaction.

Awareness of gambling support services The aim of this programme is to give learners the knowledge needed to signpost vulnerable customers towards help and support. By the end of the workshop learners will be able to: explain why knowledge of support services is important to your customers and to you describe the different types of support services available and what they do describe how the support services help people struggling with GRH's describe some of the barriers that may prevent people from accessing these services, and how these may be overcome.

Health and wellbeing The health and wellbeing of employees is of increasing concern to all organisations, and the gambling sector is no exception. By the end of the programme learners will be able to: describe what is meant by health and wellbeing identify factors that can negatively impact your health and wellbeing identify resources and tools that can contribute to overall wellbeing by supporting you to be better equipped and more confident about manging daily pressures.

YGAM website. Betknowmore website. Get in touch For more information on our training courses and learning, please contact us using this form. If you 'Reject' them, including essential cookies you may not be able to access all or parts of our site.

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